At Starplus Services we cannot stand still and complacent, we will always look for innovative, sustainable solutions for our customers that enhance our service model, deliver greater value and keep our customers at the forefront of industry.
For us Innovation is so important because it’s how we’ll differentiate our products and services from those of our competitors. For customers and clients to choose our business, our offer needs to be distinctive and valuable, and the only way to achieve this is through innovation.
However, innovation doesn’t have to be focused on changing a product or service. Instead, innovation can make our internal processes more efficient, enabling us to become more successful by reducing our prices.
Examples of some of the innovations that we have adopted include:
1. Automated Timekeeping System
Starplus Cleaning Services Ltd uses a fully automated timekeeping system to monitor attendance of all employees who service our customers.
REAL TIME RECORDING OF ALL HOURS WORKED
- We track hours of service in real time – as it happens.
- All employees (including our salaried staff) clock-in / clock-out using a telephone to verify their attendance at your location.
- Caller-ID verifies our employee is onsite at a customer account.
- Hours of work are reported as soon as each shift ends.
AUTOMATIC NO SHOW ALERTS
- We guarantee a higher level of service by using a computerized automatic no show alert system.
If an employee(s) does not show up a specific time, our computer system notifies a manager.
Whether the office is 10 or 100 miles away our computer system provide that extra
level of supervision that makes all the difference to our customers.
WE CHECK ATTENDANCE AT JOBS ALL THE TIME
- Our managers can check attendance at any location, any time.
- Time attendance records are captured as employees clock-in and out of your location, our managers can retrieve attendance records in real-time from a computer or their mobile phone.
IMPROVED COMMUNICATION WITH EMPLOYEES
- Integrated voice messaging allows our managers to leave employees individual messages regarding customer concerns, extra customer service requests or any other issue.
- More frequent employee communication improves employee morale and effectiveness to better service you – our customer.
- Voice message are automatically played to our employees the next time they clock-in/clock-out improving customer service.
WE USE LEADING EDGE TECHNOLOGY TO PROVIDE LEADING EDGE CUSTOMER SERVICE!
All this at no extra cost, we will be paying for all calls via a toll-Free service
2. Twister Pads
Twister pads are diamond encrusted rotary floor cleaner pads that clean floors without the need of any chemical
3. We use the Microfiber Technology
It has been said that microfiber technology is arguably the most significant product innovation to the cleaning industry in the last century. Not only has microfiber proven to reduce time and energy on certain tasks, it is environmentally friendly and rarely requires the use of chemicals.
4. Vehicle tracking
Perhaps the most advantageous benefit of using vehicle trackers is the security boost they give, helps reducing our fuel costs and can record how much carbon is being used by a fleet, allowing a company to bring down this figure and be more environmentally-conscious.
5. Environmentally friendly cleaning Products
Our Environmentally friendly cleaning products are non-toxic, biodegradable, non-flammable, and healthy for you, your employees, and the environment!
We are are proud to bring you an environmentally-friendly and ethical company that is price-competitive with companies that are using less bio-friendly methods.
There is absolutely no need to use harsh and harmful chemicals to create a clean,
The management of StarPlus Cleaning Services Ltd regards the promotion of an environmental strategy as a key element in operating a successful business.